Frequently Asked Questions (FAQs)
1️⃣ What devices are your magnetic phone holders compatible with?
Our magnetic phone holders are designed with universal compatibility in mind. They work with all major smartphone brands, including iPhone, Samsung, Xiaomi, OnePlus, Vivo, Oppo, Realme, and more. For best performance, we recommend using the included metal plate or a magnetic-compatible phone case.
2️⃣ Will the magnetic holder affect my phone’s performance or signal?
No, our magnetic phone holders do not interfere with your phone’s signal, GPS, Wi-Fi, or charging. They are completely safe for everyday use.
3️⃣ Is installation easy?
Yes! Installation is quick and hassle-free. Simply attach the provided metal plate to your phone or case, mount the holder where you prefer (car dashboard, desk, etc.), and you’re ready to go.
4️⃣ Does it work with phone cases?
Absolutely. The magnetic holders work with most phone cases. For thicker or rugged cases, we recommend attaching the metal plate to the outside or using a thinner case for optimal magnetic grip.
5️⃣ How long does shipping take?
Orders are typically processed within 24-48 hours. Delivery times vary depending on your location but generally range between 3-7 business days for domestic orders.
6️⃣ What if I receive a damaged or defective product?
Customer satisfaction is our top priority. If you receive a damaged or defective product, please contact our support team within 7 days of delivery, and we’ll be happy to assist you with a replacement or refund.
7️⃣ Can I use wireless charging with the metal plate attached?
If the metal plate is placed directly on the phone, it may interfere with wireless charging. To use wireless charging, we recommend removing the plate or positioning it lower on your phone, away from the charging coil.
✅ Still have questions?
Feel free to contact us — we’re always happy to assist!